Back to Home

Your Privacy Choices

Fragrance is personal, and your confidence in every order matters. Please review the return and refund guidance below for eligibility, damaged items and the steps to request support.

Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

FAQs

We accept major Credit/Debit Cards (Visa, Mastercard) and Apple Pay via the secure TAP payment gateway.

Payments are protected using bank-level encryption, 3D Secure verification, and PCI-DSS compliance. Full card details are never stored.

An order confirmation email is sent immediately after purchase, serving as your receipt with full order details.

Once shipped, a tracking number will be emailed to you. You can also track your order by logging into your account on our website.

For current delivery charges, please contact our customer support team at info@orovento.com before placing your order.

For the shipping options currently available to your destination, please contact our customer support team at info@orovento.com.

Please contact our customer support team at info@orovento.com to confirm whether delivery is currently available to your destination.

Please contact our customer support team at info@orovento.com with your delivery destination and order details to confirm the current estimated delivery timeline.

Returns are accepted within 14 days for unused items in original packaging. Opened or used items are not eligible. Damaged or defective items must be reported within 48 hours and are subject to verification.