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Terms & Conditions

These Terms & Conditions explain how the Orovento website may be used and the principles that govern its content, products and services. Please review them before using the site.

Terms & Conditions

Last updated: October 2025

Welcome to Oro Vento Parfum. By accessing or using our website, you agree to be bound by the terms outlined below. Please read them carefully before proceeding.

1. Ownership and Intellectual Property

All content on this website—including text, images, videos, graphics, trademarks, and design elements—is owned or licensed by Oro Vento Parfum.
You may not reproduce, distribute, modify, or reuse any material without prior written permission.

2. Website Use

You agree to use this website solely for lawful purposes. You must not:

  • Post or transmit any harmful, defamatory, or unlawful material.
  • Attempt to gain unauthorized access to any part of the website.
  • Use the website for commercial activities without prior consent.

3. Product and Content Accuracy

We strive to ensure that all product descriptions, visuals, and pricing are accurate. However, occasional errors or omissions may occur.
We reserve the right to correct inaccuracies or update content without notice.

4. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the content, privacy, or practices of these external sites.

5. Limitation of Liability

Oro Vento Parfum will not be liable for any direct, indirect, or consequential damages arising from the use or inability to use our website, including but not limited to technical failures or data loss.

6. Indemnification

By using this site, you agree to indemnify and hold harmless Oro Vento Parfum, its affiliates, employees, and partners from any claims or damages arising out of your misuse of the website or violation of these Terms.

7. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

8. Contact Us

For any questions or concerns regarding these Terms of Use, please contact: 📩 info@orovento.com

FAQs

We accept major Credit/Debit Cards (Visa, Mastercard) and Apple Pay via the secure TAP payment gateway.

Payments are protected using bank-level encryption, 3D Secure verification, and PCI-DSS compliance. Full card details are never stored.

An order confirmation email is sent immediately after purchase, serving as your receipt with full order details.

Once shipped, a tracking number will be emailed to you. You can also track your order by logging into your account on our website.

For current delivery charges, please contact our customer support team at info@orovento.com before placing your order.

For the shipping options currently available to your destination, please contact our customer support team at info@orovento.com.

Please contact our customer support team at info@orovento.com to confirm whether delivery is currently available to your destination.

Please contact our customer support team at info@orovento.com with your delivery destination and order details to confirm the current estimated delivery timeline.

Returns are accepted within 14 days for unused items in original packaging. Opened or used items are not eligible. Damaged or defective items must be reported within 48 hours and are subject to verification.