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Privacy policy

Your trust matters to us. Please review how Orovento handles personal information, cookies and website interactions.

Privacy policy

Last updated: October 2025

At Oro Vento Parfum, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our brand online.

1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, or phone number when you subscribe or contact us.
  • Usage Data: IP address, browser type, device information, and website interaction metrics through cookies or analytics tools.
  • Voluntary Data: Any information you share in surveys, sign-ups, or forms related to product updates or events.

2. How We Use Your Information

Your information is used solely to:

  • Communicate product launches, offers, and events.
  • Improve our website’s user experience and performance.
  • Send newsletters or marketing updates (only if you’ve opted in).
  • Respond to customer service queries or feedback.

3. Data Protection and Storage

All personal data is stored securely and only for as long as necessary to fulfill the purposes above. We implement appropriate physical, digital, and procedural safeguards to prevent unauthorized access or disclosure.

4. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze traffic.
You can disable cookies in your browser settings at any time. Some site features may not function optimally without cookies.

5. Third-Party Services

We may use trusted third-party platforms (e.g., email marketing tools or analytics providers). These partners comply with strict privacy and data-protection standards.
We do not sell or rent your data to any third party.

6. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or for legal compliance. Updates will be posted on this page with a revised “Last Updated” date.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:
📩 info@orovento.com

FAQs

We accept major Credit/Debit Cards (Visa, Mastercard) and Apple Pay via the secure TAP payment gateway.

Payments are protected using bank-level encryption, 3D Secure verification, and PCI-DSS compliance. Full card details are never stored.

An order confirmation email is sent immediately after purchase, serving as your receipt with full order details.

Once shipped, a tracking number will be emailed to you. You can also track your order by logging into your account on our website.

For current delivery charges, please contact our customer support team at info@orovento.com before placing your order.

For the shipping options currently available to your destination, please contact our customer support team at info@orovento.com.

Please contact our customer support team at info@orovento.com to confirm whether delivery is currently available to your destination.

Please contact our customer support team at info@orovento.com with your delivery destination and order details to confirm the current estimated delivery timeline.

Returns are accepted within 14 days for unused items in original packaging. Opened or used items are not eligible. Damaged or defective items must be reported within 48 hours and are subject to verification.